The coming weeks will see a flurry of activity at St.Mary's House Dental Practice.
A New Team Member
Firstly, we welcome a new trainee dental nurse, Emma. She will spend several weeks of induction training and observation before beginining work assisting Nicky, our dental hygienist. As time goes on she will begin assisting me also as part of her training. Laura will take on the role of senior dental nurse, assisting in her training and ensuring that all the background tasks are completed to allow everything to runs smoothly. Emma then has a 2 year training path leading to what has, this year, become a newly upgraded professional qualification as a Registered Dental Nurse.
A New Dental Chair
After 16 years loyal service, the ergonomic "Spaceline" Dental Chair which is currently used by Nicky Smith, our Dental hygienist but which was formerly used by me for about 13 years, is being retired. On Monday 14th August a new dental chair of Italian design, essentially the same as the one I use is being installed. Unimaginatively called "Eurodent" it nevertheless incorporates many features for you comfort and safety. We hope you will appreciate it. I am sure that Nicky and her dental nurse will as well as the additional comfort of their new working seats.
New Reception Desk
Chris has waited patiently for many years whilst technical items took precedent over the development of St. Mary's House Dental Practice. Well she has finally been shopping for a new desk which will add a touch of class to the reception area and greatly needed storage space.
We hope to see it delivered by mid November.
The old NHS filing cabinet which is essentially defunct has now disappeared to provide more office room printer/computer etc. We are obliged to keep all paper records for 11 years but these will be kept off-site in our secure lock-up store.
New Reception Chairs
We have ordered five new reception chairs. Again the present ones are past their sell-by date. We hope you like the new tub-style chairs which add a little comfort and style in the space we have available . We would have loved large opulent seating but would only have been able to fit in two or three seats of this kind, which is simply not enough.
New Carpet and Hard Flooring
Again the carpeting throughout the practice has done stirling work but again after almost 17 years, whilst not threadbare, is due for replacement. Work is now completed. Thanks to Down's of Newbury. Hard flooring in some areas is due to be laid in Mid November.
New Lighting
New recessed lighting can now be found in the reception area. and in the hallway which will be appreciated by our taller patients ! New light fittings, somewhat overdue , will be found in the hygienist treatment.
A New Lick of Paint
This year, Chris and I celebrate 30 years of marriage ! So we went mad and had a week off in late September. We had a lovely time in Ithaca 
( a short ferry ride from Kefallonia on the Greek Eastern coast) We took the opportunity of starting the practice redecorating at that time too, which is now completed.
Hooray - More room in the the Loo !
We have been painfully aware of the "bijou" nature of our patient's "facilities". We have now knocked through the dividing wall and created a larger unisex facility. It now seems big enough to party in! The finishing touches will be applied soon.
There will be some additional finishing touches to the rest of the practice, which will more properly reflect the level of comfort and surroundings which you should rightly expect and which we feel will complement the level of service we strive to provide.
Recommendations
We trust you will appreciate the changes at your next visit and that they will encourage you to recommend us to others. Our future success depends on a regular flow of new patients. If you are reading this then you are likely to be sufficiently happy with our serve to recommend equally discerning friends, colleagues and family.
Richard and Chris Charon
